Returns Policy
Christmas Returns Policy
We’ve extended our returns period for the festive season. Any gift bought between 24th October 2025 and 24th December 2025 can be returned up until 5th January 2026, if it’s unwanted or unsuitable. Returns will be refunded in store credit only.
Items that cannot be returned are listed below:
- Jewellery
- Handmade
- Personalised
- Furniture
- Worn or used clothing, pyjamas & bedding
All other orders from December 25th have our normal returns period of 14 days. Please email us at info@creativefemininity.co.uk if you do decide on returning or exchanging an item.
It's recommended to use a trackable shipping service or purchasing shipping insurance.
Refunds
Once your return is received by us, we will get to work on processing your return. You’ll receive a refund within 7 days of returning the item to the same payment method you used.